Privacy Policy

Introduction

Status Zero ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

Personal Information

• Name and contact details (email, phone number)
• Professional information (career history, qualifications)
• Location data (city, postcode)
• Authentication data via Clerk

Usage Information

• Application and CV creation data
• AI interaction history
• Platform usage analytics

How We Use Your Information

• To provide and improve our services
• To generate AI-powered career transition assistance
• To process payments and manage subscriptions
• To communicate with you about your account
• To ensure platform security and prevent fraud

Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive data in transit and at rest
• Secure authentication via Clerk
• Regular security audits and updates
• Limited access to personal information

Third-Party Services

We use the following third-party services:

• Clerk: Authentication and user management
• Stripe: Payment processing (via Clerk)
• OpenAI: AI-powered content generation
• MongoDB Atlas: Database hosting
• Vercel: Application hosting and analytics

Your Rights

Under GDPR, you have the right to:

• Access your personal data: Request a copy of all data we hold about you
• Correct inaccurate data: Update any incorrect information in your profile
• Request deletion: Delete your account and all associated data (right to be forgotten)
• Data portability: Export your data in a machine-readable JSON format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, you can:

• Export your data: Visit your profile settings and click “Export My Data”
• Delete your account: Use the account deletion option in your Clerk user settings
• Contact us: Reach out through our help page for assistance

Data Deletion

When you delete your account:

• All your personal data is permanently removed from our systems
• This includes your profile, CVs, applications, career history, and qualifications
• Deletion is processed immediately and cannot be reversed
• We may retain anonymized, aggregated data for analytics purposes
• Legal obligations may require us to retain certain records for compliance

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Inactive accounts may be deleted after 2 years of inactivity, with prior notice sent to your registered email.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our help page.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.